Privacy Policy
A LEGAL DISCLAIMER
LED Urban (Pty) Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us regarding our commercial, industrial, architectural, and retail lighting solutions.
This policy complies with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection regulations.
Effective Date: July 21, 2026
Entity: LED Urban (Pty) Ltd (Reg No: 2021/483913/07)
Website: https://www.ledurban.co.za
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us when you fill out contact forms, request lighting specifications, sign up for updates, or communicate with our team. This may include:
Identity Data
Full name, company name, or job title (e.g., architect, contractor, client).
Contact Data
Email address, telephone number, and physical or delivery address.
Project & Technical Data
Specific project requirements, lighting design inquiries, and correspondence details.
Automatically Collected Data
Standard technical log data, IP addresses, browser types, and cookie data to help optimize website functionality.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
↘ Respond to quote requests, product inquiries, and project consultations.
↘ Process orders, deliver lighting products, and manage project portfolios.
↘ Improve our website functionality, customer service, and product offerings.
↘ Send administrative information, updates, or marketing communications related to our lighting brands (where you have opted in).
SHARING INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers and partners who assist us in operating our website, conducting our business, or servicing your account (such as couriers, payment processors, or technical contractors), provided they agree to keep this information confidential and secure.
DATA SECURITY
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, destruction, or alteration.
YOUR RIGHTS UNDER POPIA
You have the right to:
↘ Request access to the personal information we hold about you.
↘ Request the correction or deletion of inaccurate or outdated information.
↘ Object to the processing of your personal information for marketing purposes.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
↘ Company Name: LED Urban (Pty) Ltd
↘ Email: daemian@ledurban.co.za
↘ Phone: 083 377 2211
↘ Address: 39 Ashley Avenue, Glenashley, 4051